At Proverbs & Pens, we want you to love your purchase! If you're not completely satisfied, please review our return policy for details on how we can assist you.

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Eligible Returns Returns are accepted on unopened and unused items within 14 days of receiving your order. Please ensure that all products are in their original packaging and condition.

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Non-Returnable Items Due to the nature of the product, we do not accept returns on the following:

• Art prints

• Original artwork

 

Damaged or Defective Items If there is an issue with the delivery of your art prints or original artwork (e.g., damage during shipping), please contact us through our Contact Page or at returns@proverbsandpens.com within 48 hours of receiving the item. We will work with you to resolve the issue as quickly as possible.

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Return Process To initiate a return, please reach out to us at returns@proverbsandpens.com. Once we receive your request, we will provide further instructions. Please note that customers may be responsible for return shipping costs. 

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Refunds Once we receive your returned item and verify its condition, we will process your refund. Please allow 7-10 business days for the refund to appear on your original payment method.

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Exchanges We do not offer exchanges at this time. If you wish to receive a different product, please initiate a return and place a new order.

If you have any other questions or concerns, don’t hesitate to get in touch with us at support@proverbsandpens.com.

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Processing Time All orders are processed within 3-5 business days, excluding weekends and holidays. You will receive a notification once your order has shipped. 

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​Shipping Times Once processed, shipping times may vary depending on your location and the selected shipping method.  

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Holiday Shipping During major holidays, processing and delivery times may be extended. Please expect shipping and delivery times to double during these periods due to increased demand.​

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Shipping Rates Shipping costs are calculated at checkout based on the weight of your order and your location.​

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Tracking Information Not every order is trackable at this time. If there is a tracking number attached to your order, you will receive the tracking information once your order has shipped.

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International Shipping At this time, we only ship domestically. We hope to offer international shipping in the future.​If you have any questions about our shipping policy, please feel free to contact us at support@proverbsandpens.com. We appreciate your support of Proverbs & Pens and look forward to serving you!

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Thank you for shopping with Proverbs & Pens!